方式一:App 內刪除(建議)Option 1: Delete in the App (recommended)
開啟 In Health AI → 進入「設定 / 帳號」。Open In Health AI → go to "Settings / Account".
選擇「刪除帳號」並確認。Choose "Delete account" and confirm.
方式二:來信申請Option 2: Request by email
寄信至 service@inknoteai.com,主旨註明「In Health 刪除帳號」,並附上你登入所用的 Email,我們將於 7 個工作天內處理。Email service@inknoteai.com with the subject "In Health delete account" and the email you sign in with. We will process it within 7 business days.
刪除範圍What is deleted
雲端帳號資料(Cloud Meta:UID、Email、顯示名稱、登入方式、訂閱/額度狀態)與你產生的雲端 AI 結果,於 30 天內永久移除。Cloud account data (Cloud Meta: UID, email, display name, sign-in method, subscription/quota) and your cloud AI results are permanently removed within 30 days.
送雲端處理的文字/照片在當次處理完成即已刪除(非長期保存)。Text/photos sent for cloud processing are already deleted right after each run (not retained).
裝置本地資料(健康記錄、照片、本地模型)由你在裝置上自行刪除:解除安裝 App 或於系統設定清除 App 資料即可。Local data (health logs, photos, local models) is deleted by you on the device: uninstall the App or clear its data in system settings.
法令要求須保存的交易/稅務必要紀錄,將依規定於必要最短期間內保存。Transaction/tax records required by law are retained for the minimum period required.